Privacy Policy

1. Introduction

Renoxa (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website, you agree to the terms of this Privacy Policy.

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2. What Information We Collect

We may collect the following personal information when you interact with our website or services:

• Full name
• Phone number
• Email address
• Residential address or suburb
• Project details and renovation requirements
• Any other information you provide via contact forms

We may also collect non-personal data such as:

• Website usage data
• IP address
• Browser type
• Cookies and analytics information

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3. How We Collect Information

We collect information when you:

• Submit a contact form
• Request a quote
• Call or email us
• Subscribe to updates
• Interact with our website

We may also collect information via cookies and analytics tools such as Google Analytics.

4. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotes and renovation services
• Schedule consultations
• Improve our website and services
• Communicate important updates

We do not sell or rent your personal information to third parties.

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5. Sharing of Information

We may share your information with:

• Licensed trades or subcontractors involved in your project
• Professional advisors (e.g., accountants, legal advisors)
• Service providers who assist with website hosting or analytics

All third parties are required to handle your information securely.

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6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online transmission can be guaranteed as 100% secure.

7. Cookies & Analytics

Our website may use cookies to improve user experience and track performance. You can disable cookies in your browser settings if you prefer.

We may use analytics tools to understand website traffic and visitor behaviour.

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8. Access & Correction

You may request access to your personal information or request corrections by contacting us at:

Email: [Insert Email]

Phone: [Insert Phone Number]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

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11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Renoxa

North Brisbane, Queensland